2018 Clinician-Patient Communication Course

New Course in 2018: Clinician-Patient
Communication to Improve Patient Outcomes

Saturday, April 14, 2018 | 9:00 am – 2:00 pm

Communication skills are important in the physician-patient relationship for both understanding and trust. Improved patient and physician communication can lead to improved satisfaction, adherence to treatments, outcomes, and reduced liability.

The Institute for Healthcare Communication (IHC) has trained a select group of AAOS Communications Skills Mentors to conduct the Clinician-Patient Communication to Improve Outcomes Workshop, which will be part of TOA’s April 14, 2018 Annual Conference in Fort Worth.

The fast-paced, 4.5 hour workshop helps orthopaedic surgeons, residents, and staff members master the E4 model of effective patient-physician communications: ENGAGE, EMPHATHIZE, EDUCATE and ENLIST. The workshop will help participants:

  • Improve diagnostic accuracy
  • Raise patient and physician satisfaction
  • Reduce liability risk
  • Increase patient adherence to treatment
  • Improve outcomes

Who Should Participate:  The course is open to orthopaedic surgeons, residents, staff members, and other members of the orthopaedic team.

CME:  TOA will award CME for course participation.

Course Instructor:  Naomi N. Shields, MD – a Wichita, Kansas orthopaedic surgeon – will teach the course.

Course Requirements:  The course requires a separate registration.  Attendees are required to bring their own laptops. TOA will provide electronic workbooks prior to the course.

Preliminary Program: